Returns & Exchanges

At Glade Optics, we want to ensure your vision on the mountain is crystal clear and your gear fits perfectly. If you are not 100% satisfied with your purchase, we offer a 30-day window for easy returns and exchanges on all unused gear.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, a prepaid shipping label will be generated for you to print and attach to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location, ensuring all original tags and protective films are still intact on the optics.

4

Receive Your Refund

After our warehouse team inspects the gear, we will process your refund or ship out your new exchange items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing